Connect the courier workflow from booking to delivery review.
Discuss an application around your booking, dispatch, delivery updates and exceptions. Start with the people, records and handovers involved, then assess supported connections and the first usable development scope. Tracking, driver apps and proof of delivery require specific assessment.
What to review in your application
Define consignment and dispatch information
Map delivery updates and exception handling
Assess reporting, billing and required integrations
Current availability: Custom development scope. The walkthrough confirms what is available today and which changes need development.
How the workflow connects
Use this example to discuss your internal process. Steps are discovery topics and do not imply that every function is already implemented.
- Booking
- Dispatch
- Delivery update
- Review
Customised to your organisation’s internal processes
All DigiVista applications can be customised to match your organisation’s internal processes and workflows. Define the way your departments work, then agree changes to the application around those requirements.
- Forms and records: customer-specific fields, terminology and required information.
- Workflow and approvals: stages, approval responsibilities, exceptions and departmental handovers.
- Roles and reporting: access requirements, dashboards, management reports and review needs.
- Connections and presentation: supported integrations, data migration and branding.
We assess feasibility, platform limitations and third-party dependencies before agreeing scope, timeline, pricing and acceptance criteria.
From requirement to implementation
- Discover: map your users, internal process and intended outcomes.
- Review: demonstrate available functions and record gaps.
- Agree: define customisations, data preparation, responsibilities and delivery stages.
- Validate: test representative records, business rules and handovers.
- Launch and support: agree hosting, training, administration and ongoing maintenance.
Questions before you start
Can the application follow our existing process?
Yes. Share your process, forms, approval steps and reporting requirements. We review the changes needed and agree a feasible customisation scope.
Can we move existing data?
We assess your source files, field mapping, duplicates and data quality. A sample import and reconciliation approach are agreed before a full migration.
Can it connect to other systems?
Required integrations are assessed against available APIs, permissions, licensing and the other system’s capabilities. Connections are included only when agreed in scope.
How are pricing and delivery time decided?
The estimate depends on users, modules, customisations, integrations, data preparation and deployment needs. Discovery produces the scope used for the proposal.
What happens after deployment?
Training, hosting ownership, updates, backup and support responsibilities are documented in the agreed implementation and maintenance arrangement.
Show us how your team works
Share your current process and the changes you need. We will review application fit and the next practical step.
Discuss Courier applications requirements ↗